What materials are used in Rabbit Skip Road babywear?
We make all of our baby jumpers with GOTS organic cotton and non-toxic dyes. GOTS-certified cotton is the highest level of certification for processing, manufacturing, and trading standards. This means that from farming to production our garments are made with completely organic processes free of pesticides, toxic heavy metals, or chemical fertilizers of any kind. You can be confident that we only use the safest and most environmentally and socially responsible methods to manufacture our jumpers.
How do I care for Rabbit Skip Road Jumpers?
Our jumpers are designed to make motherhood a little bit easier. Just turn the garment inside out, wash warm in like colors, and low tumble dry! Keep one on the baby and store 4 in the drawer--it’s as easy as 1-2-3!
How long does shipment take?
We are committed to making sure our products arrive in just a hop, skip, and a jump. Our standard shipping option ensures that your order gets to most places in the U.S. within 5-7 business days. With a little higher fee, our expedited shopping option ensures your order gets to most places in the U.S. in just 2-3 business days. If you are in need of next-day arrivals, please reach out to us via our contact form.
What forms of payment does Rabbit Skip Road accept?
Among other things, we believe payment processing should be a breeze. In addition to Visa, MasterCard, and American Express, we also accept payments via Apple Pay and Google Pay.
Where can I track my order?
Tracking your order with Rabbit Skip Road is radically easy. You will automatically receive a tracking code via email once your order is shipped.
Does Rabbit Skip Road ship internationally?
We currently only ship within the U.S.
Who should I contact about a sizing question?
Our babywear experts are here for you around the clock. If you have a question regarding sizing, please reach out via our contact form or call (202) 681-2801. We will be waiting with a glass of wine in hand!
What are your office hours?
Motherhood is an around-the-clock job. We’re here for you from 8 AM - 10 PM EST to provide assistance whenever you need us!
What is your return and exchanges policy?
As we guarantee 100% satisfaction for mommy and baby, we accept returns and exchanges at any time and for any reason. Just reach out to our team via the contact form or call us at (202) 681-2801 to initiate the process. For more information on returns and exchanges, check out our policy page.
When can I expect a refund?
Once we receive your Rabbit Skip Road return, refunds are processed within 7-10 business days.